We offer Consulting, Training, and Coaching In ...
Transitioning from a cost-based IT organization to a valued service provider can be quite challenging. Even knowing where to start is sometimes difficult, much less staying the course. Our road mapping process is a series of sessions conducted over three days, including:
The result is a planning document that you may use to improve and mature your IT organization.
Training and coaching is at the core of our mission, and we offer a variety of professional development programs, including those focused on enterprise service management for business professionals as well as a non-technical audience. Examples include:
Build a solid foundation for growth, or provided much-needed fuel to sustain efforts to improve.
Having a plan is a necessity. Training can help get your staff up to speed. Sometimes, though, this isn't enough. For reasons too numerous to name, you fail to get traction despite your best intentions. Failing to finish is the last of the most common barriers organizational change.
We created the Traction Control Program™ to help organizations consistently gain ground on their IT goals and objectives.
Do you want to grow revenue and improve efficiency? Not sure where to start? Book a free strategy session to discuss how your organization can accomplish anything with the right people, processes, and technologies.
"Shawn has helped us move much closer to one of our high ranking strategic goals: data-informed decision making. This will enable us to discover student needs, make better decisions, and free us from a vendor-driven buying process."
-- Derek Bierman, VP of Technology Services, Northeast Community College
"In all instances, Shawn's performance is exceptional. His ability to see both the technical and the business side of an issue brings great value to any organization utilizing his skills."
-- Bruce Price, Marathon Press
"I am always impressed with the way he takes a complex idea or conversation and peels away all the fluff to get to the core concept. (He will) replace the big, flowery, impressive words with those that will clarify something quickly and concisely."
-- Pam Schwartz
"I have worked with Shawn on countless projects. He has always come through in a pinch."
-- Dan Spray, Precision Technology
"Shawn infuses a sense of humor into quality presentations that provide great theory in real-world contexts. The result is an engaging session that lends itself to practical implementation of good process tailored to the needs and abilities of your organization."
-- John Dunning, Wayne State College